Ophthalmic Practice Job Descriptions

Your fellow AAOE members have provided these Job Descriptions as an educational resource. You are encouraged to check the laws in your state for specific legal requirements that may exist for certain job titles. Unless specifically stated otherwise, the opinions expressed and statements made by various authors on this web site reflect the author's observations and do not imply endorsement by the Academy.

Table of Contents

Associate Staff Positions

• Customer Satisfaction Coordinator
• Medical Records Representative
• Patient Service Representative, A
• Patient Service Representative, B
• Scheduler, Receptionist
• Surgery Coordinator
• Telephone Service Representative

Billing Staff Positions

• Certified Reimbursement Assistant
• Collections Coordinator
• Patient Accounts Representative, A
• Patient Accounts Representative, B
• Reimbursement Assistant
• Reimbursement Manager
• Reimbursement Specialist

Business Management Positions

• Ambulatory Care Administrator
• Executive Director
• Office Manager
• Privacy Officer
• Refractive Coordinator
• Satellite Office Supervisor

Clinical Staff Positions

• Clinical Director
• Certified Ophthalmic Medical Technologist
• Certified Ophthalmic Assistant
• Certified Ophthalmic Technician, A
• Certified Ophthalmic Technician, B
• LPN
• Ophthalmic Photographer
• Scrub Technician/Assistant
• Staff Nurse (R.N.)

Optical Shop Positions

• Optician, A
• Optician, B
• Dispensing Optician
• Optician Assistant
• Optical Clerk/Assistant
• Optical Assistant
• Optical Lab Technician
• Optometric Technician